Pharmaceuticals · Advisory boards
A twelve-country advisory programme that passed audit
A series of advisory boards where the compliance record, not the logistics, was the deliverable.
The brief
A pharmaceutical client ran advisory boards across twelve markets through different local agencies. Hospitality standards varied, faculty contracting was inconsistent and transfer-of-value data was reconstructed from invoices each quarter.
What was going wrong
- Twelve local agencies applying twelve interpretations of the code
- Consolidated invoices that could not be tested against caps
- Faculty contracts issued inconsistently and late
- Transfer-of-value data assembled retrospectively
What we did
Four changes that mattered.
One operating standard, local delivery
A single written specification for venue standard, hospitality caps, travel class and documentation, delivered by vetted local partners under one programme lead.
Faculty contracting as a workflow
Contracts, fair market value assessment, scope of work and tax treatment handled as a pipeline with documentation attached to each engagement.
Capture at source
Travel, accommodation, catering and honoraria recorded per healthcare professional as they occurred, in the local disclosure format.
Itemised by cost head
Every meeting invoiced split by accommodation, meals, travel, faculty and venue so each could be tested against its cap independently.
Outcome
What happened
Carry-forward
What we took into the next one
Compliance decides the shortlist, so it belongs at the brief
Capturing at source removes the quarterly reconstruction entirely
A single written standard travels better than twelve conversations
More work
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Something of this shape, for your programme.
Every one of these started as three lines in an email. Send the format, the headcount and the month, and you will get back what it takes to run it and roughly what it costs.